Frequently Asked Questions

Everything you need to know about shopping with Frisco Labs.

What is the standard shipping timeframe?

We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international destinations.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free of charge, while returns for a refund may incur a small processing fee.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

Frisco Labs accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and eco-friendly dyes in our manufacturing process to minimize our environmental footprint.

How can I track my order?

Once your order ships, you will receive an email containing a tracking number and a link to our tracking portal where you can monitor your package's progress in real-time.